we create Innovative, authentic, phenomenal hair and beauty experiences
Welcome to Suzanne Wilson Hair and Beauty in Billingham, where we believe in crafting a truly phenomenal hair and beauty experience. Suzanne and her talented team are passionate about their craft, combining expert product knowledge with a genuine understanding of your individual style. We’re dedicated to accentuating your unique essence, ensuring you leave feeling confident and beautiful.
We’re unlike
any other
From transformative colouring and precision styling to indulgent beauty treatments, our skilled team is dedicated to providing exceptional results tailored to your individual needs. With a wealth of knowledge and a passion for their craft, our stylists and therapists are here to help you look and feel your absolute best.
Styling & Cutting
Book an Appointment
Colouring
Book an Appointment
Hair Extensions
Book an Appointmentinternationally recognised brands
Meet Our
Team
Every member of staff at Suzanne Wilson Hair & Beauty has outstanding knowledge, and exceptional understanding of techniques and values of their professional craft, through a progressive business which, ultimately focuses on developing their creativity. Thus, demonstrating company core values of client interaction and satisfaction, whereby their experience is conclusive, vibrant and unlike any other in this industry
Get To Know Us
Alice
Future Stylist
Evie
Graduate Stylist
Emily
Salon Co ordinator
Suzanne
I established Suzanne Wilson Hair & Beauty back in August 2013 and it was a real leap of faith, having been a stylist working in other salons, renting chairs and then moving into the education sector, I was finally ready to go it alone. I originally opened up in a small room with two styling stations based within a hotel in Darlington. I really put my heart and soul into creating something special. After 2 years and being booked full to capacity I took another major leap of faith and moved to bigger premises and here I am still here at this gorgeous salon in Billingham. I work behind the chair 2 days per week and I cover a whole range of services from cutting to colouring, perming to extensions, and I am filled with over 40 years of hairdressing knowledge, science, product knowledge and much more useless stuff in-between! I pride myself on the client experience that I know is a very important part of your visit.
When I am not behind the chair you will find me usually training our future stars, planning a refurb or bringing in the latest in hair care products.
Bobbi Leigh
I am the one in the salon with a tail comb in hand and a coffee in the other ( in one of my perfect mugs) most likely singing ( like a strangled cat !) I have worked at Suzanne Wilson Hair for 7 years now and love the balayage and blonde services.
When I am not at the salon you will find me at home, with my 2 gorgeous girls, my husband and my fur baby either on a walk looking at the pretty skies, or watching a good TV series or reading a good book!
Devin
I’m a hairdresser with a serious love for making people feel good, I’m obsessed with creating hair that feels like you, just elevated — from soft, lived-in balayage and beautifully blended highlights to bold, head-turning vivids and seamless extensions that bring instant length, volume, and confidence. I also am a major product junkie, want to know what the best hair care is for your hair – then I’m your stylist! I can tell you everything thing there is to know about all of our amazing products so you can have salon worthy hair at home.
When I’m not behind the chair, I’m usually out shopping. I love a bargain (who doesn’t?) and I’ve definitely got a soft spot for Kurt Geiger… designer vibes without the full-price guilt!
I’m a big TV show fan and always happy to chat about what you’re watching next. When the screens are off, you’ll most likely find me out walking my dachshund Bruno with my fiancé Mikey — small dog, big attitude, and lots of laughs along the way.
Basically: amazing hair, good chats, good vibes, and a lot of colour — that’s me!
Debi
I have worked along side Suzanne in our education careers for over 30 years so what better place to work when I decided it was time to pick up my scissors!
I specialise in precision cutting and curly cutting, creating shape and texture to all hair types. I love a good perm and a great blowdry. I will teach you how to look after your hair at home with decades worth of tips and tricks !
When I am not in the salon you will find me either in my other job ( no rest for the wicked) examining our future hairdressing talent, shopping or sharing a bottle of wine with my husband.
Jasmine
Hi, I’m Jasmine 😊
I’ve been in the hair industry for over 5 years and specialise in blondes, balayage, and natural, low-maintenance colour. I also love creating beautiful hair cuts and styles that help you look and feel your best. My approach is all about enhancing your natural beauty and creating hair that looks amazing while still feeling like you.
When I’m not in the salon, I’m a proud mam and wife. I love spending time with my family, walking my dogs 🐶, catching up with friends, and getting lost in a good book whenever I get the chance.
I can’t wait to welcome you to my chair and help you achieve your hair goals!
Darcie
I have almost completed my level 2 NVQ Hairdressing Qualification. I started at Suzanne Wilson Hair as an apprentice when I left school and I have developed into a confident graduate stylist. I love creative colour work and long bouncy blowouts, when I am not with a client you will find me organising the stock and socialising with our team and clients – I love a good chat!
When I am not in the salon you will find me getting dressed up and going out with my friends
Isobel
I have been working at the salon since leaving school in the summer 2025, hairdressing has always been my career goals for such a long time. I have has so much training since joining the team and my favourite thing to do is assisting the stylists with their extension clients, especially tapes! I love working in our Serenity Room and working with all of our amazing product lines within the Keune and Kerastase Range, and providing you all with the ultimate in relaxation.
When I am not in the salon I will be either with my twin sister Chloe or at the ice rink
I am always on the look out for models so do drop me a message if you want to go on my list!
Ruby-Su
I started my salon life as a Saturday girl over a year ago, I now attend college studying hair and beauty but still work in the salon on a Friday. You will find me , doing the best shampoos and spa treatments in our Serenity Room. I have a really good creative mind and my favouring thing to do is hair up! I love prom season and wedding season and party season, – just any reason to pin up that hair!
When I am not in the salon you will find me with my family looking for anything that is pink!
Tegan
Alice
Evie
Emily
It was wonderful to have the time to talk and really explain what (I thought) I wanted, and get great advice on what would work best. That followed on from consultation to the actual styling, when what I thought I wanted didn't look great, but it was no problem and Lucy was happy to change plans. I have found my new home for hair care 😁 Highly recommended!
Went in for a complete change of hairstyle and colour. Lucy gave me the confidence to go ahead. She did a great job. Lovely atmosphere in this salon. Good wheelchair access.
Best hair salon! I always come out with an even better look than I intended. And thanks to the staff for making my experience there so much better! x
Lovely welcome from Suzanne with my return to the Salon with is looking incredible. Fabulous first appointment with Devin today. The head massage was divine and so relaxing Devin could not have look after me more. The care and attention she gave my hair was superb with amazing results. Love the products she used of which I purchased some. I will be back soon ! Thank you
Excellent, professional service. Such a warm welcome. My daughter felt very special for her prom hair trial
Devin was brilliant very professional gave lots of advice. Bobbie Leigh was amazing too my son was nervous he didn't really know what style he wanted just he likes it long at front and he loves it. Very friendly and what a hidden gem. Thank you
Take a look
around
Frequently
asked
How do I book online?
Booking online is such an easy way to manage your appointments! If you work shifts or unsociable hours you can still manage your diary with our online booking facility. To book an appointment, click on the book now button at the top of this page. You will need make a one-time only account and then you can book all your favourite treatments with your favourite member of staff. You can confirm and reschedule your booking here also, leaving you in full control of your bookings.
Do I always have to book with the same stlist or therapist?
At Suzanne Wilson Hair & Beauty we consider ourselves to be a roam free salon! We welcome you to select the stylist or therapist of your choice – if you wish to stay with the same member of staff or change each time you visit that is ok with us! We work as one team and are glad you are choosing us – whichever one of us
How far in advance should I book my appointments?
Our salon works on a rebook culture, due to being tucked away we don’t get alot of footfall so we encourage you to book your next visit before you leave so you have your choice of date, time and staff member. However we do know this is not always possible and we do accept walk ins subject to availability
What payment methods do you accept?
We accept, cash, card, contactless, Clearpay and Klarna We also have a cashless system for your convenient so you can cash out quickly with no fuss.
Do you offer group bookings and private parties?
Yes, we do offer group bookings and private parties, but these must be pre- booked in advance and are subject to availability. Please contact us early to secure your preferred date
Do I have to book for a consultation before I come in for my appointment?
All of our services include an in-depth consultation with our team, we have amood boards, colour charts, colour matching services to compliment your skin and eye colour and all of this will be included in your service so there is no need to book anything separately. However, if you are unsure or feel nervousor apprehensive you are than welcome to come in first and meet your stylist or therapist to ensure you are fully confident on your arrival.
Why do I need to pay a deposit?
As a small local business, it is very important to utilise our time in order to keep our running costs as low as possible and ensure that our fabulous members of staff can continue their employment. Although a large percentage of our lovely clients turn up for their appointment, our deposit system ensures our client “no shows” or last-minute cancellations are reduced and we are not left with empty space in the diary that we are unable to fill.
How much deposit do I have to pay?
How much deposit do I have to pay?
The deposit that we require depends on what service you book in for :
- For a non-chemical service £15
- For a chemical service £35
- Hair Extensions cost of the hair or 50% of the fitting fee
- Beauty treatments 50% of the service
If you make your booking online, your deposit is between 30% and 50% and in the event of a no show the company will charge your card for the service.
Why do I need a sensitivity test?
Your health and wellbeing is so important to us, and some of our service can trigger an allergic reaction and in extreme cases anaphylactic shock which can be fatal. Our tests can be carried out no later than 24 – 48 hours prior to your service, you don’t need to book an appointment for this and it literally takes a minute!
A sensitivity test is also required for some of our services in order to stay compliant with our manufacturer’s guidelines and our salon insurances. These services are:
- hairdressing colour work
- brow and lash tinting and lash lift
- individual/party lashes
I have had my hair coloured for years do I still need a sensitivity test?
You need to have a sensitivity test with us if:
- You have never had a hair colour, brow or lash service with us before
- It is more than 6 months since you have visited us
- If you have had a Covid vaccination
- If you have had a tattoo since your last colour, brow or lash service
- You have encountered any new allergies since your last visit with us
- You have coloured your hair yourself between salon visits
- You have tinted your own brows or lashes between salon visits
We reserve the right not to perform your treatment if your sensitivity test has not been carried out.
If I cancel my booking will I lose my deposit?
Your booking is very important to us and we really look forward to seeing you, however we appreciate that sometimes things don’t always go to plan and you may need to cancel or rearrange your booking. Our cancellation policy is 48 hours for all of our clients, this enables us to fill the space so that our clients who are on our waiting list don’t miss the opportunity to come in and see us too! If we don’t receive 48 hours’ notice with regards to your cancellation or you decide that you no longer want the service that you have booked in for your deposit becomes non-refundable.
Are children allowed in the salon?
Yes of course, we love to see your children, we just ask that they are
supervised at all times to ensure a safe and comfortable environment for all our
clients and staff.
Is there a carpark near by?
Yes! We have a large, free carpark outside the salon so you don’t need to worry
about excessive charges or whether or not your ticket is about to run out.
Do you do appointments outside of your opening hours?
Our standard opening hours are displayed but we also offer out-of-hours appointments for clients who need a quieter setting, such as those undergoing chemotherapy, or struggling with hair loss, preparing for weddings or special events, or anyone whose work rota makes regular hours difficult. Just get in touch—we’re happy to accommodate you whenever possible.
Do you offer gift vouchers?
Yes we offer a credit card type gift voucher in a gorgeous silver envelope or you can buy a voucher online for those last minute events and have it emailed straight to the person you are buying it for. Gift vouchers can be purchased from as little as £5
Do you have Wi – Fi available for clients?
Yes we do just ask a member of staff for the password when you arrive
Is your salon wheel chair accessible?
Yes, our salon is fully wheelchair accessible, and our restroom is also equipped with disability-friendly features to ensure comfort and ease for all our clients
Do you offer refreshments in the salon?
Yes, we do! We serve a variety of coffees, speciality teas, cold drinks, and even alcoholic beverages from our well-stocked drinks bar—all topped off with a biscuit for a little extra treat during your visit. If you have any allergies or intollerances let us know prior to your visit or on arrival and we will be happy to stock in a drink that suits dietary requirements
Do you have a loyalty or reward programme?
Yes we have our Gratitude cards which are a lifetime card whereby you accrue points for every pound you spend and you can use your points in exchange for treatments in the salon. You loyalty points can be booked in salon, online or via our app. If you leave us your date of birth you will also receive a birthday blow-dry on us for your special day.
Are your staff fully qualified and insured?
All of our staff are fully qualified to a Level 3 qualification with the exception of our apprentices who are working towards achieving this. Our apprentices will carry out services but only if they are deemed industry competent and will always be fully supervised, and the price of their services reflects their experience.
What hygiene and sanitation protocols do you follow?
We take hygiene very seriously. We use Barbicide to disinfect tools, each station is thoroughly cleaned and sanitised between clients, and every evening we carry out a full salon close-down and deep clean to maintain a safe and spotless environment.
Do you travel to my venue if I have an event?
Yes we can come to your event and carry out your services – this is subject to availability and pre booked, prices will vary for this depending on the distance travelled
Can I refer a friend?
Yes! You can refer a friend through our booking system. Just create an account and refer a friend